Order Return Policy

We truly care about our lovely customers' satisfaction. We are always ready to replace or credit products that have been damaged during delivery or have manufacturer defects. We are also committed to finding solutions for any other issues that may arise.

Disclaimer: Please make sure to read our return policy carefully before placing an order.

We cover return shipping costs only in the following cases:

• The product(s) were damaged during transportation.
• We sent the wrong item(s) or missed something in your order.
• The product has a manufacturer defect and cannot be used properly.

We do not cover return costs, but you can still return the item at your own expense if:

• You are not satisfied with the product’s color or specifications.
• You simply no longer need the ordered items.

We do not accept returns if:

• The product was damaged due to customer’s fault (scratches, physical/chemical/electrical damage), and we cannot resell it or it was not used according to instructions.
• The product is in good condition but has already been used.
• The product is returned without original packaging (in some cases, we may accept returns without packaging, but it depends on the item and is evaluated individually).

If you agree to our return policy and need assistance with your order, please contact us by email: [email protected]