We deliver orders to most European countries. Shipping costs are calculated automatically at checkout and typically range from €7 to €12, depending on the destination country and the weight of the package. We ship to the following countries: Austria, Belgium, Bulgaria, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Ireland, Italy, Latvia, Lithuania, Luxembourg, Netherlands, Poland, Portugal, Romania, Slovakia, Slovenia, Spain, Sweden, and Hungary.

All orders are processed and dispatched on business days, from Monday to Friday. Once your order has been shipped, you will receive an email notification with shipping details and, if available, a tracking number.

Orders are shipped only after full payment of the issued invoice has been received. The sales contract is considered valid once the full amount has been credited to the bank account of Lindvior OÜ. After the payment has been confirmed, the order is packed and handed over to one of our logistics partners for delivery.

Orders placed and paid for on business days before 11:00 are typically delivered within 7 business days, but no later than 10 business days, depending on the selected shipping method. To avoid delivery delays, the customer is responsible for ensuring that all provided contact details are accurate and up to date. Deliveries are carried out by reliable logistics partners, including Posti Group (Posti, Itella, Smartpost) and DPD.

If courier delivery is selected, the customer is responsible for accepting the goods at the delivery address and carrying them inside the premises. The courier is not obliged to call in advance. Only products damaged during transport are eligible for exchange or compensation. Damaged packaging alone is not considered a valid reason for return if the product itself remains usable.

The online store nailszone.eu is not responsible for delivery delays if the goods were handed over to the logistics partner on time but the delay was caused by circumstances beyond our control. If you have any questions about shipping, please contact us by email at: contact@nailszone.eu.